Privacy Policy

This privacy policy describes the policies of

55 Rue Joseph Cugnot Z.I Croix-Sud,
Narbonne 11100, France,
Phone: +339 51 63 22 98

about the collection, use and disclosure of your information that we collect when you use our website. By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, please do not access or use the Service.
We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days from the posting of the revised policy on the service and your continued access or use of the service after that period will constitute your acceptance of the revised privacy policy. We therefore recommend that you consult this page periodically.

Information we collect :

We will collect and process the following personal information about you:

Last name – First name

Retention of your information :

We will keep your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may need to retain certain information for longer periods such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, which does not identify you (directly or indirectly), may be stored indefinitely.

Your rights:

Depending on the applicable law, you may have a right of access and rectification or erasure of your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, request us to share (carry) your personal data information to another entity, withdraw any consent you have provided to us to process your data, a right to lodge a complaint with a statutory authority, and any other rights that may be relevant under the applicable laws. Translated with (free version) To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.
Please note that if you do not authorise us to collect or process the personal information requested or if you withdraw consent to process it for the purposes requested, you may not be able to access or use the services for which your information was sought.

Cookie policy

What are cookies?

This cookie policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect using cookies and how that information is used, and how to manage cookie settings. Cookies are small text files that are used to store small information. They are stored on your device when the website is loaded on your browser. These cookies help us to make the website work properly, to make it more secure, to provide a better user experience and to understand how the website works and to analyse what works and where it needs improvement.

How do we use cookies?

Like most online services, our website uses proprietary and third-party cookies for several purposes. Proprietary cookies are primarily necessary for the proper functioning of the website and do not collect any of your personally identifiable information. The third party cookies used on our website are primarily used to understand how the website performs, how you interact with our website, securing our services, providing relevant advertisements to you and, overall, providing you with a better and improved user experience and helping to speed up your future interactions with our website.

Types of cookies we use

You can change your cookie preferences at any time. This will allow you to review the cookie consent banner and change your preferences or withdraw your consent immediately. In addition to this, different browsers offer different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents on managing and deleting cookies for the major web browsers




Internet Explorer:

If you are using another web browser, please consult the official support documents for your browser.


The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised modification of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer :

If you have any questions or concerns about the handling of your information available with us, you can send an email to our Grievance Officer at

ESPACES SPAS, 55 Rue Joseph Cugnot Z.I Croix-Sud, email:

We will address your concerns in accordance with applicable law.

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